• Resolved raetseldetektive

    (@raetseldetektive)


    Hi,

    when replying to a customer review of one of our woocommerce products our answer is not clearly marked as an answer. Only visible difference compared to a customer review is the missing 5star picture on the right.

    Have a look at page our woocommerce-product review section. The comment from “R?tseldetektive Team” is a reply to the comment above from “Alina”.

    Is there any possibility to choose a different color or automatically ident text of the answer below the original customer review?

    Within woocommerce backend the mentioned comment is clearly marked as a reply to a customer review, so I guess there should be a possibility to also show this information to customers on product page.

    Thanks a lot in advance,
    Andreas

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Try to add the below code to the Customize > Custom CSS section to change the color –

    .comment-author-andreas {
        color: #6d00da;
    }
    Thread Starter raetseldetektive

    (@raetseldetektive)

    Hi Amit,

    thanks a lot for the quick resolution of the problem, the mentioned workaround is working fine.

    Longterm, I still think it would be better to include something like this in the oceanwp code and not only in custom css section, but of course, I am going to mark the thread as solved.

    Thanks a again for your quick help,

    Andreas

    Sure, we will consider your suggestion.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘reply on woocommerce review not marked as reply on product page’ is closed to new replies.