Replied me after 20 days
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Replied to my email which was needed to fix ASAP and said sorry my support system had issue. You should not bring your plugin in the market, if you can’t see emails. I email on the support email as well as on the site’s support ticket system.
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Hi @stevedurko,
Thank you for sharing your feedback. I sincerely apologize for the delay in addressing your issue. Unfortunately, I experienced a temporary issue with my support system, which caused a delay in responding to your support ticket. I understand how frustrating this must have been, especially when you needed immediate assistance, and I take full responsibility for the inconvenience caused.
Please know that I have since resolved the issue. My aim is to provide timely and reliable support, and I regret falling short in this instance.
If there’s anything I can do to address your concerns or assist you further, please don’t hesitate to reach out. I truly value your feedback and hope to have the opportunity to make this right.
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