Replacing broken form with new form

Hi Jennie,

Sorry to hear about your developer! Hopefully I can help you out. When you changed the API key, was the new key for a different account? If so, the old forms won’t be recognized as part of the account.

You can just replace the shortcode, yes. It’s hard to know for sure without being able to see the site files, but my guess would be that it’s located in the footer.php file in your theme folder. If you aren’t familiar with the wordpress structure, that’s going to be in wp-content/themes/your-theme-name.

You can also edit the files in your site’s Theme Editor under the Appearance tab on the Admin side (as opposed to using FTP, for example). If you’re going to do it that way, make sure you don’t accidentally delete any semicolons or anything, or the site could go down. Take a backup before editing anything.

Let me know if that helps,
Jon

Thanks, Jon, that’s very helpful. The code was where you predicted. I’m planning to back up the theme coding and try to make this change next Friday during Easter/Passover lull. I will be super careful, but if the worst happens and the site goes down, I assume I’ll still be able to go back into WordPress and put the old coding back.

This is how the code appears now:

`<?php echo do_shortcode(‘[yikes-mailchimp form=”1″]’); ?>

That’s followed by the CSS style brackets. I’m wondering whether the 1s below also need to be changed to 2s:

.yikes-easy-mc-submit-button-1 {
[specs]
}

#yikes-easy-mc-form-1-EMAIL {
[specs]
}

What do you think?

Jennie

Hi @jk733

If the form ID is 1 (like the shortcode you’re loading in that template tag) then the classes will still have a 1 on them.

If you need more help after the holidays, please open up another ticket and we’ll be happy to take a look.

Stay well.
-Tracy

Thanks to both of you–I was able to fix the problem with your help. The new form ID is 2, so I changed the shortcode and all the classes to 2, and all is well. Resolved!

That’s great news!

Stay well.
-Tracy