• Resolved cage1988

    (@cage1988)


    Hi everyone!
    I hope this topic hasnt already been touched upon. I couldnt find anything similar while searching the forum.
    I am using woocomemrce, and right now i get 2 wildly different “add to cart” buttons shown on the product page. The one for variable Products looks like its a custom button image that was uploaded (I took ove this project, but I have no idea where i can change this). And the one for simple products is either not there, or if I add the text via woocommerce-Product page, its just the text. I can also change the add to cart icons / texts via the corresponding plugin, but all it changes is that I get the small cart-icon for simple products, and the upload one for variable.
    What I want is that both, simple and variable products, have the same symbol shown.

    Hope you can help me, and thank you so much in advance for your support!

    Cheers,

    Carsten

    Edit: Corrected some typos (sorry!)
    And wanted to add two links to screenshots to illustrate my point:
    https://ibb.co/NNSR3K3
    https://ibb.co/drNhfmJ

    • This topic was modified 2 years, 11 months ago by cage1988.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @cage1988

    Thanks for sharing the screenshots.

    I understand that you are seeing two versions of the cart icon.

    It is very likely that additional one is coming from one of the plugins.

    The best way to determine which plugin is it coming from is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    If you don’t want to run the test on your live production site, you can create a duplicate/staging site. Many hosting providers offer site staging facilities, but if you don’t have such a feature, you can create one with the WP Staging plugin.

    If nothing comes out of the conflict test, please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Hoping for a quick resolution.

    Cheers

    Hello @cage1988,

    it seems like theme related feature. Can you share the site url? so that i can help.

    Cheers!
    Naz.

    Hello,

    Also, you can share the site’s System Status it is under WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    That will help to take a closer look.

    Best.

    Thread Starter cage1988

    (@cage1988)

    Hi!
    Thank you for the quick replies. I sadly cannot give away access to the page, because for now you would have to authorize to get access to the page.
    But I can copy the report here for support:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://pm-on-demand.de
    Site address (URL): https://pm-on-demand.de
    WC Version: 6.3.1
    REST API Version: ? 6.3.1
    WC Blocks Version: ? 6.9.0
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.2.1
    Log Directory Writable: ?
    WP Version: 5.9.2
    WP Multisite: –
    WP Memory Limit: ? 40 MB - Wir empfehlen das PHP Speicher-Limit (memory_limit) auf mindestens 64 MB zu setzen. Siehe: PHP Speicher-Limit erh?hen
    WP Debug Mode: –
    WP Cron: ?
    Language: de_DE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.0.17
    PHP Post Max Size: 64 MB
    PHP Time Limit: 50000
    PHP Max Input Vars: 5000
    cURL Version: 7.64.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.36-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.3.1
    WC Database Prefix: wp_
    Datenbank-Gesamtgr??e: 18.84MB
    Datenbank-Datengr??e: 13.96MB
    Datenbank-Indexgr??e: 4.88MB
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    wp_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Daten: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
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    wp_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_term_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Daten: 0.13MB + Index: 0.09MB + Engine InnoDB
    wp_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_user_registration_sessions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_watu_answer: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_watu_takings: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 375
    cookielawinfo: 6
    custom_css: 1
    custom_order_status: 2
    customize_changeset: 20
    elementor_library: 1
    forminator_forms: 8
    frm_form_actions: 2
    frm_styles: 1
    nav_menu_item: 14
    page: 20
    post: 9
    post_type_questionna: 2
    product: 182
    product_variation: 350
    revision: 242
    shop_order: 15
    user_registration: 2
    wp_global_styles: 1
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (36) ###
    
    Welcome Email Editor: von David Vongries – 5.0.2
    StoreCustomizer: von Kaira – 2.3.9
    Advanced Custom Fields: von Delicious Brains – 5.12.1
    Advanced Product Fields Pro for WooCommerce: von StudioWombat – 1.9.6
    Private Store for WooCommerce B2B & Wholesale by B2BKing: von WebWizards – 1.0.0
    Contact Form 7: von Takayuki Miyoshi – 5.5.6
    GDPR Cookie Consent: von WebToffee – 2.1.1
    Custom Order Status for WooCommerce: von Tyche Softwares – 2.0.3
    Elementor: von Elementor.com – 3.6.1
    Embed Calendly: von Embed Calendly
    Shycoder – 2.0
    
    Flexible Checkout Fields: von WP Desk – 3.2.2
    Forminator: von WPMU DEV – 1.15.12
    Gutenberg: von Gutenberg-Team – 12.9.0
    Kadence WooCommerce Email Designer: von Kadence WP – 1.4.10
    Loco Translate: von Tim Whitlock – 2.6.1
    LoginPress - Anpassen des Login-Bildschirms von WordPress.: von WPBrigade – 1.6.0
    Menu Image: von Freshlight Lab – 3.0.8
    New User Approve: von NewUserApprove – 2.1
    Order Status Control for WooCommerce: von Bright Plugins – 0.3
    Order Status Rules for WooCommerce: von Algoritmika Ltd – 2.5.1
    ReviewX: von WPDeveloper – 1.4.5
    Simple Google reCAPTCHA: von Michal Novák – 3.9
    SMTP Mailer: von naa986 – 1.1.3
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    Category Order and Taxonomy Terms Order: von Nsp-Code – 1.5.9
    Orbit Fox Companion: von Themeisle – 2.10.11
    UpdraftPlus – Sichern/Wiederherstellen: von UpdraftPlus.Com
    DavidAnderson – 1.22.11
    
    WooCommerce Custom Add To Cart Button: von Barn2 Plugins – 1.1.2
    Extra Product Options (Product Addons) for WooCommerce: von ThemeHigh – 3.1.1
    WooCommerce for Logged-in Users: von Rahmon – 1.2.3
    WooCommerce Protected Categories: von Barn2 Plugins – 2.5.4
    WooCommerce: von Automattic – 6.3.1
    Yoast SEO: von Team Yoast – 18.4.1
    WP Approve User: von Konstantin Obenland – 8
    WP Mail Logging: von Wysija – 1.10.4
    Custom Product Tabs for WooCommerce: von YIKES
    Inc. – 1.7.7
    
    ### Inactive Plugins (11) ###
    
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    Better Notifications for WP: von Made with Fuel – 1.8.11
    Check & Log Email: von WPChill – 1.0.4
    Checkout Field Editor for WooCommerce: von ThemeHigh – 1.6.0
    Customer Reviews for WooCommerce: von CusRev – 4.36
    Font Awesome: von Font Awesome – 4.0.4
    User Registration: von WPEverest – 2.1.5.1
    WooCommerce Colors: von WooThemes – 1.0.7
    WooCommerce Shipping & Tax: von WooCommerce – 1.25.25
    Woo Shortcodes Kit: von Alberto G. – 2.0.1
    WPS Hide Login: von WPServeur
    NicolasKulka
    wpformation – 1.9.2
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: simple (simple)
    grouped (grouped)
    variable (variable)
    external (external)
    
    Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
    exclude-from-catalog (exclude-from-catalog)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop-Basis: #114 - /shop/
    Warenkorb: #115 - /warenkorb/
    Kasse: #116 - /kasse/
    Mein Konto: #117 - /mein-konto/
    Allgemeine Gesch?ftsbedingungen: #3 - /datenschutzerklaerung/
    
    ### Theme ###
    
    Name: Hestia
    Version: 3.0.20 (Update auf Version 3.0.21 ist verfügbar)
    Author URL: https://themeisle.com
    Child Theme: ? – Wenn du WooCommerce mit einem Theme
    das du nicht selbst entwickelt hast
    an eigene Bedürfnisse anpasst
    dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: /homepages/29/d4295550412/htdocs/PMONDEMAND/wp-content/plugins/reviewx/partials/storefront/myaccount/order-table.php
    
    ### Action Scheduler ###
    
    Abgeschlossen: 404
    Oldest: 2022-03-01 14:15:52 +0100
    Newest: 2022-03-30 13:01:13 +0200
    
    ### Status report information ###
    
    Generated at: 2022-03-31 07:59:51 +02:00
    

    —–

    Thank you again for the support!

    Hi @cage1988

    Thanks for sharing the System Status Report.

    It shows that a good number of plugins active on the site, and that the theme Hestia is in use. The thing is – any of these tools could be in a conflict with WooCommerce. Therefore, we reiterate our recommendation to run a conflict test in order to catch the culprit, as suggested above already.

    Before that you may want to do the following to see if that helps:

    1. Update Hestia theme to its latest version. Here’s its changelog: https://github.com/Codeinwp/hestia/blob/master/CHANGELOG.md

    2. WP Memory Limit of 40 MB is extremely low and is far below our server requirements. We recommend a minimum of 256MB.

    Therefore, I would recommend requesting your host to increase this limit for you to meet the minimum requirement. Alternatively, if you’re comfortable doing it on your own, here’s a guide you can follow: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/.

    Let us know how it goes.

    Thanks

    We haven’t heard back from you in a while, so I’m marking this thread as closed for now – we’ll be here if and/or when you are ready to continue.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Replace Simple Products “Add to Cart” Text with Symbol’ is closed to new replies.