Repeatedly Failed Backups

  • Resolved jaredspaulding

    (@jaredspaulding)


    2 years, 8 months ago

    I am running the free version of Updraft Plus and have been unable to complete a backup. It typically stops after about ten minutes or so. I have adjusted the split size downward as other people have had success with and I have switched between off-site backup hosts (tried both dropbox and google drive).

    Here is the log file. . . https://pastebin.com/dbiHhZ4w

    Thanks.

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    It shows that the backup process is timed out or killed off.

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25mb, save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    And re-run the backup process.

    Kind Regards,
    Bryle

    Thread Starter jaredspaulding

    (@jaredspaulding)

    Thanks.

    Sorry for the redundant answer. I had decreased the split size, but not far enough. 25 worked.

    Backup successful.

Viewing 2 replies - 1 through 2 (of 2 total)
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