Repeated Galleries

  • Resolved sofiamanso

    (@sofiamanso)


    7 years, 4 months ago

    Hello,

    I’m having a problem with the galleries on my pages. On some pages, when I define which gallery I want to appear in, I do not know why, it applies this setting to the other pages. So I have product pages with the corresponding wrong gallery because the plugin is replicating this action to other pages.

    Check the website. On the homepage, in PRODUCTS, pick the SLABS option, and then pick one product and you will see the wrong images of that product because it picks the wrong gallery.

    Can you help please?

    Thank you very much.

    Sofia Manso

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    I have the same problem. All galleries are the same on each pages.
    Could someone tell us what to do?

    Greetings

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi, dear users,

    We are terribly sorry for all the troubles because of Photo Gallery plugin. We are kindly asking you to do the following:

    1. For free version: deactivate/delete the current version of Photo Gallery Plugin and install the older version (1.3.54) from Wordpres.org. Please be informed that you will not lose anything.
    2. For Pro version: deactivate/delete the current version of Photo Gallery Plugin, press on Reload list button on WD Manager and install 2.3.54 version.
    Our developers are working on the problems and the updated version will be released very soon?
    Thank you for consideration!

    Thread Starter sofiamanso

    (@sofiamanso)

    Hello,

    When I had this error I was advised to uninstall and reinstall the plugin and it was what I did but it was still the same. Because I could not wait any longer, the only solution that resulted was to put the galleries back on every page, as new.
    I still did not realize what this error was due to, but unfortunately it forced me to have to redo some of the work.

    I guess this is the only solution by now.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi, @sofiamanso,

    Please be informed that installing 1.3.54 version should have resolved your issue. Maybe your problem was because of other reason. Therefore, can you fill out this form and contact our team? We will have a closer look at the issue.

    Also please mention the link to this forum thread. We’ll share the solution here as soon as we have it.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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