Repeat Facebook Page Welcomer Questions

  • stelios1234

    (@stelios1234)


    4 years ago

    Is any chance that when a user answer the facebook page welcome questions from the plugin then after a period these questions appears again?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ingasupranovich

    (@ingasupranovich)

    Hi, @stelios1234
    Do you experience any issues with a repetitive question or do you want to use a feature that would resend the same question again?
    Because we do have a feature that resends the question after a certain time, though it is a paid feature and not enabled by default

    If you experience any issue, please provide details: contacts name who received duplicate

    Thread Starter stelios1234

    (@stelios1234)

    Is any not paid feauture that sends a set of questions with answers that the user can select and resend them ,lets say after 1-2 days for example?Right now in my chatbot the questions appears only the first time that someone open the chat (Welcome questions) and afterwords they dissappearing and he can only chat.Can i make the Welcome questions appear again?

    Plugin Support ingasupranovich

    (@ingasupranovich)

    Hi, @stelios1234
    It already is working this way.
    A new user comes to the website and receives a welcome message.
    Then they close the tab with the website and after some time come back – if they open chat then it will start a new session and show welcome dialogue.

    So basically a new session has to be started, and two things are required: the user closed the website and the user returned back after some time

Viewing 3 replies - 1 through 3 (of 3 total)
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