Reorder doesn't work

hi, thanks for the detailed info I will try it out tomorrow and investigate.

The file order txt file should not be displayed.

Off the top of my head it looks like it may be some issue with using the use_public_dir flag without any wtf_upload_dir specified.

You could try removing the use_public_dir attribute ( from both the wtf_Fu_upload and wtf_uf_showfiles shortcodes ) and adding in a value for the wtf_upload_dir.

But this is probably not what you want if you want uploads to be public to everyone. In that case just try adding in a wtf_upload_dir
value and see if that helps.

Or just wait until I have had a closer look ??
Lynton.

Lynton, thanks for the quick reply. It’s working now.

I did some testing as you suggested and see what’s happening now. The “file_order_<wtf_upload_dir>_.txt” file is stored in “./wordpress/wp-content/uploads/public” directory. Uploads are stored in the “./wordpress/wp-content/uploads/public/<wtf_upload_dir>” directory. If <wtf_upload_dir> is blank, then the result is that “file_order__.txt” and uploads are stored in the same directory. The easy fix is to make sure <wtf_upload_dir> isn’t blank so that the pictures and file order text file are in different directories. (Enhancement suggest: put in a check so your code ignores the order text file if it’s in the same directory as the uploads.)

I had also thought that pressing the “Update Order” button just displayed the message “Updating Order …..” and stops. It in fact does update the “file_order_<wtf_upload_dir>_.txt” file. The screen just doesn’t clear the message, or reorder the numbers on the thumbnails (if show_numbers=”1″). No big deal. Just hit F5/Refresh and the screen redraws. Problem solved. (Enhancement suggestion: After pressing “Update Order” button, force web browser refresh.)

Excellent plugin. Excellent support.

– Charlie –

Hi Charlie,

Thanks for the follow up information.

wtd_fu_dir is never meant to be empty, this is meant to be validated so that it is never empty but there must be an issue where validation is missed when using the public dir option.

I will fix this up next release, thanks for raising the issue.

As for the updates the screen should update and say
“Order Updated” when completed, so the behaviour you describe is not the correct behaviour.

If you had recently updated it could have been a browser javascript caching issue perhaps.

If this is still happening can you please tell me what browser you are using and if possible can you test it in another browser and see if that works ?

thanks,

lynton

Hi Lynton, thanks for the reply.

I re-tested with Firefox 32.0.2 and IE 11 on both my desktop and laptop. I also tried disabling caching. I’m afraid the results are the same. I can’t help but think there’s something on my site that’s causing this issue. But I can’t figure out what it may be. If there’s something you’d like to test, let me know. Otherwise, I’m okay with letting the users manually refresh the page.

– Charlie –

Seems there may be some sort of Javascript conflict going on either with your theme or other plugin and wtf-fu.

You could try a different theme (eg the standard 2014) or try disabling other plugins one at a time and see if you can get it to work at all.

If you can determine what is interfering then report back what you find and I can try and reproduce it here so we can take it further.

Also, if you want, you can email me ( lynton at wtf-fu.com ) a link to the problem page and a test user login details and I will have a look on your site and see if I can spot anything.

cheers
lynton

Thanks Lynton. I followed your advice and found the problem. It wasn’t a plugin conflict after-all. It was a theme problem.

I have a child theme of “Boot Store”. The file ./wordpress/wp-content/themes/boot-store-child/functions.php contained a single extra carriage return after the last ?> line. I removed that blank line and now the “Order Updated” message appears.

<?php
# Comment
?>
(blank line here was the problem)

It doesn’t matter what functions.php contains. Delete the blank line and the problem goes away. (What a weird problem. It took me all day to find this work-around.)

Thank you for the offer to look at the problem on my website. Your support through all of this has been exemplary.

Best regards,

– Charlie –

That’s great, thanks for the feedback Charlie. That will help other users.