Reopening: emails to event submitters

just to confirm, can I know what do you mean by “give more feedback” and give us additional details please?

By “give more feedback”, I mean that the Submission Successful message that displays at the top of the form is sometimes missed by the casual visitor to the site who submits an event. We want an email to be sent to the submitter so they get notification that their event submission was received.

users or guest should received an email when the event they posted is pending for approval or get approved by an admin.

We’re not seeing emails sent to either users or guests for Event form submissions. Is there a switch we’re missing or a WP configuration we could not have set properly?

just to confirm, is your booking email template is working perfectly and it’s just event submission form is the problem?

We don’t use booking, so my answer to your question is yes. I can see the on page confirmation message, “You have successfully submitted your event, which will be published pending approval.”, but no email gets delivered.

I have successfully tested email settings in /wp-admin/edit.php?post_type=event&page=events-manager-options#emails.

does it makes any difference changing your mail sending method under Events > Settings > Emails > Email Settings > Mail sending method ?

Changing the email method did not work (“PHP mail function” was the only one that generated test messages successfully). Note that confirmations of submissions are being received by the admin.

I tested STMP again after fixing a block by Gmail’s SMTP. Test message went through, but still no message was received to the anonymous submitter’s address.