Renting pro feature = bad

  • tagadajohn

    (@tagadajohn)


    4 years ago

    Hi,

    ***You just “RENT” the plugin just beware.***

    I hope buyers will be aware of this before buying.

    – If your license expires and you lost the plugin file. you can’t redownload the version you paid for. You can ask support but if they don’t keep a backup they will say sorry you lost your money. They can’t even keep backup.

    – If your license expires you can’t install “the version you paid for” because your license isn’t valid anymore. So no pro feature anymore.

    – So basically you can’t install the plugin on anymore website after your license expires. even with the “unlimited website” package I suppose.

    ***You just “RENT” the plugin just beware.***

    I don’t mind it because everyone is free to do as they want even tho it feels a bit like a scam if you stop paying.

    the plugin itself is really good. but you better learn to do it yourself you will save money.

Viewing 1 replies (of 1 total)
  • Plugin Author Stefan van den Dungen Gronovius

    (@dungengronovius)

    Thanks for taking the time to review the plugin. But instead of giving a bad review based on the download not being available, you could have reached out to our support team. We have no record of you contacting us and in these situations, we’re more than happy to help you out with the latest version you’re entitled to.

    Yes, the pro version can only be downloaded when you have an active license
    Yes, you won’t have access to the latest updates if you’re license is expired.

    But it is also good to mention that our plugin will always work once you have it installed. We don’t disable any pro features once a license is expired.

    So I really hope you could reconsider the review you gave us based on the lack of support you did not ask for in the first place.

    Have a great day!

Viewing 1 replies (of 1 total)
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