Renewal orders stuck on Pending Payment

  • Resolved trishin

    (@trishin)


    4 years, 4 months ago

    I’m having an issue with my Woocommerce store regarding the subscriptions.

    Everything works perfectly except for the renewal orders getting stuck on ‘Pending Payment’ even after the payment has gone through successfully. This needs to change to ‘Processing’ or ‘Completed’ after the payment has gone through.

    I’m using Payfast as a payment gateway.

    I’ve tried:

    http and https in the return URL. Contacted Payfast (They say their systems are fine). Increased PHP limits. Updated plugins.

Viewing 1 replies (of 1 total)
  • AJ a11n

    (@amandasjackson)

    Hi @trishin

    The WooCommerce Subscriptions plugin is a premium paid plugin on the WooCommerce.com Marketplace. If you have a valid subscription for this product you are eligible for paid support.

    Please contact us at WooCommerce.com > My Account > Tickets.

    We will be able to help you further there.

    As such, I am going to mark this topic as resolved.

Viewing 1 replies (of 1 total)
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