Renewal error

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  • Plugin Support Garret L

    (@garret1996)

    Hi @bobbymale

    Thank you for reaching out about this. I’m Garret from the customer success team and I’m sorry to hear that you’re having a problem here. I’ll be happy to help!

    You are likely seeing this error due to the listing being a recurring payment. Recurring payments will be handled automatically when renewal comes.

    If these listings aren’t recurring, would you mind contacting our premium support so we can take a closer look? https://businessdirectoryplugin.com/contact/

    Best,

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