Renew license?

Hello @webmark487,

Thank you for reaching out!

To clarify:

If you choose not to renew your license and let it expire, the plugin will automatically revert to the free version, which has limited features. Additionally, you will no longer have access to premium support or updates.

That said, we will always be happy to assist you with any questions or concerns related to the free version of the plugin. Our team remains available to help in any way we can.

Should you decide to renew your license in the future, you can regain access to all premium features, updates, and support.

Please don’t hesitate to reach out if you need further assistance!

What are the differences between the free version and PDA Gold? Is there a comparison online?

Which file types can be protected with the free version and how many files?

Thank you in advance, Markus

• This reply was modified 2 months ago by webmark487.

Hello @webmark487,

Our PDA Lite version allows you to protect unlimited files and grant protected file access to admin users and/or files’ authors.

PDA Gold refers to our premium version, which provides you with much more advanced features, e.g. grant logged-in users and custom roles?to access your protected files.

With PDA Gold, you can protect all kinds of files, while with the free version you can protect certain file types such as images (PNG, JPEG), documents (PDF, DOCX, PPTX), audios, and videos (MP4, MP3).

You can see a comparison of the features included in the Free and Gold versions on this page .

Let us know if you have additional questions or concerns.

Hi @buildwps

In our case, as we didn′t renew the license, protected files can not be accessed at all (even if logged in as admin or the file′s author).

Therefore i do not understand the following sentence: “Once protected, only admin users and the file’s author can access them directly.”

Is there some other configuration responsible for this behaviour?

Best regards and thx in advance
Markus

Hi @webmark487 ,

Thank you for reaching out.

With the free version of PDA, admin users and file authors should still be able to access protected files. If you’re experiencing issues, please check the following:

1. Ensure you’re logged in as an admin or the file’s author.
2. Verify PDA settings to confirm that file restrictions are correctly configured.
3. Clear your website and browser cache to rule out any caching issues.

Also, please use our Contact Form to send us an email so we can assist you further: https://preventdirectaccess.com/contact/

Let us know how it goes!