Renaming popup causes fatal crash

  • Resolved fishnyc22

    (@fishnyc22)


    2 years ago

    I have had this error for the past few times I try to edit the name of a popup by clicking the pencil icon in the bu bar. It causes a fatal crash and the only way out of it is to restore from a backup. 

    
Error Details
=============
An error of type E_ERROR was caused in line 126 of the file /nas/content/live/XXXXXXXXXXX/wp-content/plugins/popup-by-supsystic/modules/popup/models/popup.php. Error message: Uncaught Error: Cannot use string offset as an array in /nas/content/live/XXXXXXXXXXX/wp-content/plugins/popup-by-supsystic/modules/popup/models/popup.php:126
Stack trace:
#0 /nas/content/live/XXXXXXXXXXX/wp-content/plugins/popup-by-supsystic/classes/model.php(113): popupModelPps->_afterGetFromTbl(Array)
#1 /nas/content/live/XXXXXXXXXXX/wp-content/plugins/popup-by-supsystic/modules/popup/mod.php(65): modelPps->getFromTbl()
#2 /nas/content/live/XXXXXXXXXXX/wp-includes/class-wp-hook.php(307): popupPps->checkAdminAreaPopupShow('')
#3 /nas/content/live/XXXXXXXXXXX/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#4 /nas/content/live/XXXXXXXXXXX/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#5 /nas/content/live/XXXXXXXXXXX/wp-includes/class-wp-admin-bar.php(86): do_action('admin_bar_init')
#6 /nas/content/live/XXXXXXXXXXX/wp-includes/admin-bar.php(49): WP_Admin_Bar->initialize()
#7 /nas/content/live/XXXXXXXXXXX/wp-includes/class-wp-hook.php(307): _wp_admin_bar_init('')
#8 /nas/content/live/XXXXXXXXXXX/wp
    • This topic was modified 2 years ago by fishnyc22.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Support Ole

    (@trsupsys)

    Please contact us through our 
    internal support.
    We will help you to solve the problem.

    Best regards,

    Ole and Supsystic Team!

    Same problem here, can you publish the fix? Thanks!

    Thread Starter fishnyc22

    (@fishnyc22)

    Is there a fix? That would be great. Still happens. My client HATES this popup plugin (that was installed by a previous dev)

    I noticed that the “params” field had a value of “N;” in the “wp_pps_popup” table. My temporary solution was to copy that value from another record in that table. Anyway, the plugin author should fix this bug. PLEASE!

    Plugin Support Support Ole

    (@trsupsys)

    We’re already looking into the problem.

    We will make a fix in the near future.

Viewing 5 replies - 1 through 5 (of 5 total)
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