Removing wrong item in the cart

  • Resolved quostudio

    (@quostudio)


    6 years ago

    Hello, I love woocommerce and I have been using it for a while but this thing starts happening recently and I have no idea why.

    Everytime I remove the first item in the cart, it removes the last item instead. If I remove the second item, the last item got removed instead too. But if I remove the last item in the cart it works perfectly fine.

    Please kindly help.

    • This topic was modified 6 years ago by quostudio.

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  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi @quostudio,

    Usually, these sorts of issues are caused by something conflicting with WooCommerce. Here’s how to test:

    First, you’ll want to change the theme on your site to Storefront, then test. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one to see where the issue is coming from. If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Best,

    Ross

    D Smith a11n

    (@dsmithweb)

    Automattic Happiness Engineer

    Hi @quostudio!

    Since we haven’t heard anything from you in a while, I’m going to mark this thread as resolved. However, if you need any further assistance with this issue, please let us know. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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