Removing TAWK!!!

  • Azzam Daaboul

    (@azzamdaaboul)


    8 years ago

    Hi,

    I never knew about this plugin and it appears on my website.. I setup a fresh downloaded version of WP on my website and wanted to test a theme… but this plugin appears everywhere and not able to remove it and it’s not exist in the plugins or anywhere in the theme files!!!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author tawkto

    (@tawkto)

    Hello Azzam,

    Which theme did you install? Maybe the theme added the tawk.to widget code somewhere?

    We would never and have no access to install plugins on your behalf, the only thing we can think of is if the plugin was bundled with a theme you installed? Not that we have ever heard of this happening before though.

    It should be able to be removed very easily if so, we would be happy to help you quickly rectify.

    Hi Azzam, I was scratching my head over this one too, because I had uninstalled Tawk.to (because I wanted a group chat, not a customer service chat), and I even checked my plugins folder to make sure it was gone, but yet it was still appearing everywhere on my site.

    Remembering to remove the text-widget or other text location one might have pasted the Tawk.to script, which comes as part of the instructions for installing it in the first place, is what completed the uninstall for me.

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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