removing plugin not possible

  • Resolved bramvds

    (@bramvds)


    2 years, 5 months ago

    Hi,

    Tried the plugin, but the agree button was not visible, text could only be changed once, tried everything. Also when disabling the cookie notice it was still visible.
    After that i deleted the plugin, but as you can see it leaves a lot of trash.
    I do not use a chacing plugin.
    check screenshot:
    https://snipboard.io/aBy8xg.jpg

    How to get rid of this?

    • This topic was modified 2 years, 5 months ago by bramvds.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @bramvds,

    Greetings from webtoffee!

    As we checked your site, we noticed that the plugin is not currently active on it. We require our plugin to be active on the site to debug the issue.

    However, we request you to check your site for any optimization that you have added. If you use any optimization plugin on your site, kindly exclude our plugin JS and CSS from it. Otherwise, it will affect the normal functioning of our plugin.

    You can exclude the below files of our plugin:

    Javascript

    Cli_Data
    cli_cookiebar_settings
    ccpa_data
    /cookie-law-info-public.js
    /cookie-law-info-ccpa.js

    CSS

    /cookie-law-info-public.css
    /cookie-law-info-gdpr.css
    /cookie-law-info-table.css`

    Plugin Author WebToffee

    (@webtoffee)

    Hi @bramvds,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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