Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Jarryd Long

    (@jarryd-long)

    Hi there

    Thank you for getting in touch with us and for bringing this to our attention.

    I’ve added this as an issue to the plugins’ Github profile (https://github.com/CodeCabin/wp-live-chat-support-email-transcripts/issues/3) to ensure that this is addressed as soon as possible.

    I apologize for any inconvenience caused by this.

    Thread Starter [email protected]

    (@aps11090gmailcom)

    A basic work around, disable “Display name and avatar in chat” from the WP-Live Chat Settings –> Chat Box tab. You do lose the functionality of having a name attached to the chat, but for the time being it does the trick…

    Plugin Contributor Jarryd Long

    (@jarryd-long)

    Hi there

    Thank you for posting a workaround for this. We’ll address the issue in the plugin itself, and provide a separate option in the next update we release. So sorry about that.

Viewing 3 replies - 1 through 3 (of 3 total)
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