• Resolved patricksylim

    (@patricksylim)


    Good day. When I was using the backup it kept on resulting in errors and backup failures, but the files existed in spite of the failures, without the option to delete them (no checkbox beside the name, no submenu to delete). Thus I decided to deactivate and delete the plugin. However, I found that the files still exist. I want to remove them. How do I do this?

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  • WD Support

    (@wdsupport)

    Hi!

    Could you please try to delete them from FTP?

    Please let us know whether this helps.

    Thanks. Have a nice day.

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