Remover Required Fields

  • Resolved rabonsangue

    (@rabonsangue)


    2 years ago

    page still in test version – how can I remove required filling from form fields? My client needs people to fill in the tickets anonymously, without entering their name and email, is this possible? Are there any alternatives? Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milind Ighe

    (@miliighe)

    Hello @rabonsangue,

    Sorry for the delayed response.

    It is not possible to remove “Name and Email” from the ticket form as they are unique identifiers for any ticket. You can add or remove other fields as per your requirement.

    Thank you.

    Thread Starter rabonsangue

    (@rabonsangue)

    Hi @miliighe

    No problems regarding the response time, hmm, I understand, I had made an adaptation here, because I saw that it was not being possible to remove these fields anyway…. One last question, would it be possible for the generated ticket number to already appear in the thank you message?

    Thread Starter rabonsangue

    (@rabonsangue)

    By studying the plugin better, I’ve already been able to identify the answer to the question above, so I’m closing the topic. I thank the attention!!

    Excellent week

Viewing 3 replies - 1 through 3 (of 3 total)
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