• 3 days after installing and having a terms of service & privacy policy, the plugin updated and removed the privacy policy from my site, displaying coming soon in it’s place which does not qualify as a PP.. Good support and response times from the author! ??

    • This topic was modified 6 years, 7 months ago by thinxx.
    • This topic was modified 6 years, 7 months ago by thinxx. Reason: incorrectly worded statement
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WP AutoTerms

    (@wpautoterms)

    @thinxx

    We haven’t received any customer support tickets regarding this bug.

    We reviewed the code from our latest version, 2.1.3, and there’s no code that could potentially delete an entire website.

    I’d recommend reviewing what other plugins were installed along with ours and review those.

    Thread Starter thinxx

    (@thinxx)

    The auto tos & PP feature now displays “legacy” and you’ve removed this feature for non-premium users. This means that when I went to my sites privacy policy it displayed as coming soon despite having being present 2 days ago. I rolled back the update to 1.8.2 and everything works again. Thanks for the information though, I will try the newer update and let you know how that goes.

    Plugin Author WP AutoTerms

    (@wpautoterms)

    @thinxx

    Support for “legacy” (that is, 1.8.2) still exists in the current version of the plugin (2.1.3).

    The “coming soon” message might have been just a temporary message that disappears after a refresh. For example, if you update the plugin and visit the old legal page, without going through the plugin’s pages, you might get this message until you refresh the page or visit the plugin’s page.

    That said, displaying a “coming soon” message does not mean that your website was deleted in any way or that our plugin deleted anything. All the information still exists.

    Thread Starter thinxx

    (@thinxx)

    apologies, I didn’t mean deleted everything from my site: it removed the privacy policy from my site and displayed coming soon in it’s place which does not qualify as a PP.

    I will amend my initial statement. Thanks for the speedy responses.

    Plugin Author WP AutoTerms

    (@wpautoterms)

    @ thinxx

    Just FYI — the old feature of the generated page still exists, it’s just renamed differently. Go to WP AutoTerms > Legacy Auto TOS and it’s there. All the options from 1.8.2 version are there.

    Thread Starter thinxx

    (@thinxx)

    Thanks guys

Viewing 6 replies - 1 through 6 (of 6 total)
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