Removed and Stopped Using (But they are still charging me)

  • Resolved casbboy

    (@casbboy)


    9 months, 2 weeks ago

    I went from WordPress to Shopify last year and removed all my plugins and subscriptions. But just realized that this plugin still had me on automated charges through Paypal.

    Be warned to look out for that, I just put in a claim with Paypal to reverse the charge.

    Hoping plugin support reaches out for refund.

    Cheers!
    Ryan

Viewing 1 replies (of 1 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi Ryan,

    Thank you for reaching out and we apologize for the inconvenience caused. Could you please confirm if you reached out our dedicated support forum. If not pleaes be informed that we have a dedicated support forum for such issues and we assist user in runtime.

    We kindly request that you contact us directly for assistance. You can visit the following link, 

    https://help.popup-builder.com/en/, 

    where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.

    Regards

Viewing 1 replies (of 1 total)
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