Remove user plugin info

What role does this user have?

Subscriber

https://prntscr.com/fdgohk

As you use a commercial theme/plugin and need support, please use their official support channel. We feel they are best equipped to support their products.

https://support.wpbakery.com/

Commercial products are not supported in these forums. You are their customer; I am sure they will have no problem supporting you there.