Remove the files

Hi @3dshards,

Thank you for your message.

The files should be deleted automatically. WebP and AVIF files are saved in the /wp-content/uploads-webpc/ directory – you can check if this directory has been removed.

Best,
Mateusz

I see that you’re very helpful, thanks. I have the same issue. I tried the plugin but I’m with Siteground and it wouldn’t work. It only half-installed. I decided I had no time to sort it out (later, maybe), but now something has changed in the way the media library treats images. It won’t format and resize them properly in syndicated links and widgets and it’s driving me insane. All images uploaded after I tried the plugin behave like this. I’ve uninstalled the plugin, deleted the files, checked all the options settings in the database. I do not have a uploads-webpc directory (I don’t think the plugin ever got that far).

Is there any other wordpress file the plugin modifies where I need to remove something?

I run multisite, which might be part of the issue.

@pattyjansen Please give me your website URL. Additionally, please send me screenshots so I can better understand what the problem is. The more accurate information you give me, the easier it will be.

This is a page with an image that’s affected (the product image, although this page looks just fine): https://pattyjansen.com/store/product/ambassador-1a-the-sahara-conspiracy-audio/

I checked the media library and developer tools and there is no conversion for this image, or any other image (I don’t think there was ever any bc Siteground).

Yet there must be something left over, because when I embed the page in a wordpress widget in a different subsite, you can see what happens in the very bottom of the right hand column here: https://pattyjansen.com/news/

(This is a different subsite in my multisite install)

Instead of a nice widget card, I get a ridiculous small horizontal strip of the image. This happens for all images I’ve uploaded recently. It’s like an invisible image setting has been changed somewhere and I’ve been trying all day to find it (I tried all corners of wordpress and the SQL database option settings). When I replace the image with an older image that I uploaded pre-August 2023, it suddenly behaves normally. Something happens during the upload process.