Remove Small Menu (3-bar icon) by Logo

  • Resolved bkhaja89

    (@bkhaja89)


    5 years, 11 months ago

    Hi,
    On my website I am seeing a 3-bar menu icon next to my logo (the lime green one at the top of the page), and I can’t seem to get rid of it. I have tried selecting ONLY the top left menu above the header photo, which is working great, but the additional menu by the logo is unwanted.
    In addition, there is a menu/”site contents” section at the very bottom of the page that is not wanted either. Any advice on how to remove these would be greatly appreciated.
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi there,

    Thank you for getting in touch with us.

    I think that the cause of this issue with mobile toggle icon is JavaScript issue caused by one of your plugin: Mega For Elementor. Please try to disable this plugin and let me know if it helps.

    In order to remove menu in footer you need to navigate to Appearance → Customize → Menus section and remove Footer Menu.

    Kind regards

    Thread Starter bkhaja89

    (@bkhaja89)

    Ok I disabled Mega and it got rid of the menu (and also the menu at the bottom of the page, which was already un-selected), and even allowed my background to change color (which was not happening before). So those issues are resolved.

    But now my Store page looks a bit wonky… the banner image is gone, the label says “Shop” instead of “Store”, and I can’t edit it with Elementor (getting an error). Any ideas?

    The label in navigation item may be changed inside Appearance → Menus section when you open main navigation: https://prntscr.com/lvn2lq

    I cannot find any error on Shop page so it’s hard to debug. If this is only happens on admin side and is related to Elementor I would recommend to contact with support of this plugin. Perhaps disabling the plugin that caused JS error is related to that new issue.

    Kind regards

    Thread Starter bkhaja89

    (@bkhaja89)

    I just logged out of admin and viewed the site as a visitor would see it, and it looks like 3 of the pages (Home, About Us, Store) have not updated to match the rest of the pages. Their menu location and style is different, as well as background color of the page and the logo which I recently updated.

    Is this also related to the plugin perhaps?

    I checked out two pages: Contact Us: https://prntscr.com/lvo1m9 and About Us: https://prntscr.com/lvo1v1
    It seems both layouts are the same. Could you please confirm the pages look the same on your side? Are you sure this is not caching issue?

    Kind regards

    Thread Starter bkhaja89

    (@bkhaja89)

    I think it was indeed a caching issue. My apologies, and thank you so much for the help! Have a great evening!

Viewing 6 replies - 1 through 6 (of 6 total)
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