• We want to allow customers to use “just” the credit/debit card option of the plugin.
    We dont want to allow them to be able to use a paypal account. The reason for this is using a paypal account costs 2.9% compared to just using a card with paypal at 1.2%

    We have been advised to remove the smart button option from “Standard payment” tab but thie plugin still gives the option to pay via paypal at the checkout. : https://i.imgur.com/W8KrxVz.png

    When checking its pulling this info from the “Standard Payment” tab :https://i.imgur.com/YVCEBkb.png
    If we disable this then it doesnt show any payment options at all.

    We have reverted back to a default theme and this issue is still there, even after deleting cache etc.

    Any help would be great.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @dilwsi

    Foremost, we would like to clarify some doubts. Please follow these steps to share your system status report with us:

    1. Navigate to the WooCommerce / Status section in your site’s admin panel.
    2. Click on the Get system report button and then click Copy for support.
    3. Paste the report into our PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    Once we have a clearer picture of your system’s state and the specific circumstances, we can guide you better on how to resolve the issue.

    Kind regards,
    Krystian

    Thread Starter dilwsi

    (@dilwsi)

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @dilwsi

    Unfortunately, the site URL is the most critical piece of information for us to investigate the issue further.

    If you prefer not to share it publicly, you can get support by opening a ticket with our service desk here: Request Support. Please include the URL of this thread in your ticket for reference.

    Looking forward to assisting you further!

    Kind Regards,
    Krystian

Viewing 3 replies - 1 through 3 (of 3 total)
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