Remove password reset success message

Hello @ankitavib,

If you have any caching plugins make sure to exclude the My Account page together with the Cart and Checkout pages from it. You can read more about how to configure caching plugins here:

https://woocommerce.com/document/configuring-caching-plugins/

On the other hand, if you don’t have any caching plugins installed, check with your hosting company if there is any caching active at the server level.

Best regards.

Hello,

My account is already excluded from the caching plugin. I did the below things :
[1] I changed my password sucessfuly and after that it landed me to the my account page with the sucesss message. This page : https://nat.verifinow.in/my-account/?password-reset=true

[2] Now i am trying to login, with some wrong email/password. I get both the messages. Please check the screenshot :
https://prnt.sc/xlCRSHZaC0T0

I think it is because of the ?password-reset=true parameter. Can you hep me solve this?

Hi @ankitavib

I get both the messages

1. Do you have any custom coding enabled on your site? If yes, please disable those and check if the same happens.

The behavior you are encountering is not default of WooCommerce.

2. Do you experience the same behavior if you try to login from a different browser/computer?

If yes, then you’ll want to check for conflicts with your theme/plugins. Here’s the conflict test guide for reference: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

We’ll look forward to hearing from you and will be happy to assist further.

This is happening with other wordpress/woocommerce site as well

Hi there,

I think it is because of the ?password-reset=true parameter. Can you hep me solve this?

You assume correctly. Also since you first reset and then entered a wrong password the display of both messages is probably by design.

How can i remove the password reset sucessful message when error messages shown?

WooCommerce has no built in feature for this. You would have to write some custom Javascript that watches for an error message, tries to find any success message and hides it. Your theme support might have a quick snippet for this.

Kind regards,

This thread has been inactive for a bit, so I’m going to mark it as closed.

Please feel free to open a new thread if you have any other questions.