Remove order notes: Yes, but still got…

  • Resolved mubiesam

    (@mubiesam)


    3 years, 1 month ago

    Hi there,

    Had set Remove order notes: Yes, but still received order notes with “CVS” automatically,

    Any idea why this is happening?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @mubiesam

    Please confirm you have the latest version of the plugin and that your overall website is up to date (plugins, theme, WP core)

    Also, debug as following if you haven’t done yet:

    • Deactivate plugins one by one checking each time.
    • Switch to Storefront theme and test
    • Disable any custom scripts you might have

      • .

    Thread Starter mubiesam

    (@mubiesam)

    My Checkout Fields Manager for WooCommerce is the latest Version 5.4.9, so as the others.

    While deactivating all the plugins except WooCommerce and Checkout Fields Manager, under theme 2020, the existing order is still with order notes…CVS / (10100073)Get CVS Code Succeeded.

    Do you have any idea where is the CVS coming from?

    Thanks

    Some plugin is in conflict.

    Start with WC and Checkout manager plugins only.
    And enable one plugin at a time, testing each time

    You might need to clean cache each time

Viewing 3 replies - 1 through 3 (of 3 total)
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