remove old product

  • Resolved bhashempour

    (@bhashempour)


    1 year ago

    Is there a way products in a cart can be removed when an upsell item is chosen? I have a video class I sell, and then a bundle that already contains that class…so there’s no need for a customer to purchase the class a la carte AND the upsell. Hope that makes sense.

    Also, I’m having an issue where the product image in the upsell template is looking stretched out on desktop. It’s fine when the screen shrinks, but it doesn’t seem to be responsive to desktop format.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi,

    Thank you for reaching out to us.

    I will be addressing your queries one by one:

    1. Regarding removing products from cart:

    To provide you with the best solutions, we kindly request you to open a support ticket through the following link: https://www.flycart.org/support and provide us with the following details:

    • Screenshots/ video screen cast of cart/ checkout page indicating your requirement
    • URL of the bundle plugin to create bundle products if you are using any
    • Site URL

    So that one of our support engineers will get back to you with best possible solutions as quickly as possible.

    2. Regarding product image:

    Would you like to explore other template options?

    We have a variety available for you to try out. If it helps, here’s a quick screenshot for reference: https://nimb.ws/dvPuCj.

    Looking forward to assisting you on this.

    Thanks
    Team Flycart

    Thread Starter bhashempour

    (@bhashempour)

    Thank you, I’ve made a ticket on the site. As for the image issues, can I customize the verbiage on the other templates? The reason I chose the one I did is because I liked the wording of the template.

    sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi,

    Thanks for letting us know.

    It seems like you have raised a ticket in our support form and one of our engineers is already in contact with you.

    Let us know in case of any further queries. We would be glad to assist you.

    Thanks
    Team Flycart

Viewing 3 replies - 1 through 3 (of 3 total)
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