Remove loading screen feature

  • Hi there,

    I would like to remove the loading screens throughout the plugin and especially when customer is on the woocommerce’s order page and requests a refund. It launches a popup with a spinning loader for customer to fill out refund details but this is too slow and does not match the behaviour of other popups in my website which have no loader screen.
    I have already found one class that handles the loader icon and used css code below to hide it:
    div.pp_woocommerce .pp_loaderIcon:before,
    div.pp_woocommerce .pp_loaderIcon {
    display: none !important;
    }
    but I am still left with a white shape where the loader icon used to be in and I can not find which class is controlling this.
    Please could you let me know how I can remove all loader icons from the plugin?
    Many thanks,
    Isabel

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi Isabel,

    I used your CSS style and it worked fine to me. There is no spinning loader icon when opening the popup window. I think the problem you are experiencing is due to your theme. Unfortunately, I can’t help you with that because I can’t know the exact element which is generating that white shape. I’m sorry for the inconveniences.

    Thread Starter Isabel Pinhel

    (@isabelpinhel)

    Hi there,

    Thanks so much for looking into this.

    Just to double-check we’re on the same page, I am referring to a white shape that contains the loader icon while the form is being loaded (please see pic https://www.dropbox.com/s/qgnhh0sxegc91ta/white%20box%20with%20icon.jpg?dl=0 ).

    If I use the css code above, the icon is not displayed but the white container remains like so https://www.dropbox.com/s/rhc777zb3187iz6/white%20box%20no%20icon.jpg?dl=0

    I am guessing it must be a parent of the div.pp_woocommerce .pp_loaderIcon class but I couldn’t find any of the classes with the browser inspect element tool – I found the loader icon at assets > css> prettyPhoto.css but could not find the parent class that will hopefully remove the white box.

    It would be great if you could point me to the file that contains the css or html for these.

    Thanks so much.

Viewing 2 replies - 1 through 2 (of 2 total)
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