Remove item from cart

  • Resolved delloc

    (@delloc)


    3 years, 10 months ago

    Hi,
    I have a problem in the cart page.
    When I have only one product in the cart and I click on the “remove item from cart” button, a blank page opens with the message “your product has been removed from the cart” repeated two times. I cannot see the site header and footer. If I open the “remove item link” in a new page, the problem doesn’t occur. I have modified the cart page with elementor but I have inserted the [woocommerce_cart] shortcode.

    
### WordPress Environment ###

WordPress address (URL): https://delloc.it
Site address (URL): https://delloc.it
WC Version: 5.3.0
REST API Version: ? 5.3.0
WC Blocks Version: ? 4.9.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.2.6
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.28
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1k-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.3.0
WC Database Prefix: avwp_
Dimensione totale database: 52.36MB
Dimensione dati database: 50.13MB
Dimensione indice database: 2.23MB
avwp_woocommerce_sessions: Dati: 0.04MB + indice: 0.00MB + motore MyISAM
avwp_woocommerce_api_keys: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
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avwp_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
avwp_woocommerce_order_items: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
avwp_woocommerce_order_itemmeta: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
avwp_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
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### Post Type Counts ###

attachment: 75
bp-email: 21
custom_css: 1
customize_changeset: 1
dokan_store_support: 7
elementor_library: 19
envato_tk_import: 1
nav_menu_item: 26
oembed_cache: 1
page: 19
post: 11
product: 8
revision: 2318
shop_coupon: 2
shop_order: 6
um_directory: 1
um_form: 3
user_registration: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

Akismet Anti-Spam: by Automattic – 4.1.9
Dokan: by weDevs – 3.2.6
Dokan Pro: by weDevs – 3.2.5
Elementor Pro: by Elementor.com – 3.2.2
Elementor: by Elementor.com – 3.2.3
Email Log: by Sudar – 2.4.5
Envato Elements: by Envato – 2.0.8
Essential Addons for Elementor: by WPDeveloper – 4.6.6
Site Kit by Google: by Google – 1.32.0
Hide Admin Bar From Front End: by Ankit Panchal – 2.5.0
If Menu - Visibility control for menu items: by Layered – 0.16.2
Cookie and Consent Solution for the GDPR & ePrivacy: by iubenda – 2.5.2
Loco Translate: by Tim Whitlock – 2.5.2
SG Optimizer: by SiteGround – 5.7.20
WooCommerce Stripe Gateway: by WooCommerce – 5.2.0
WooCommerce PayPal Payments: by WooCommerce – 1.3.1
WooCommerce: by Automattic – 5.3.0
Yoast SEO: by Team Yoast – 16.3
WP Mail SMTP: by WPForms – 2.8.0

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
product_pack (product_pack)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #138 - /negozio/
Carrello: #139 - /carrello/
Pagamento: #140 - /pagamento/
Il mio account: #141 - /mio-account/
Termini e condizioni: #1408 - /termini-e-condizioni/

### Theme ###

Name: Hello Elementor
Version: 2.3.1
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Completato: 47
Oldest: 2021-05-20 09:08:13 +0200
Newest: 2021-05-23 12:42:00 +0200

### Status report information ###

Generated at: 2021-05-23 15:24:16 +02:00
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    It sounds like something is conflicting with WooCommerce here. To test, first, you’ll want to change the theme on your site to Storefront, then test. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one to see where the issue is coming from. If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Best,

    Ross

    Hi @delloc

    I’m going to close this post for now — please follow along with the issue report above, and feel free to comment there if you have any other additional information to add. Thank you again, and take care! Have a wonderful day!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Remove item from cart’ is closed to new replies.