Remove # Hashtag on Order Numbers

  • Resolved mattinventive

    (@mattinventive)


    6 years, 3 months ago

    Is there any way to get rid of the # on all orders?

    I have connected to Royal Mail via an API and it is using the order number (i.e. #12345). For it to connect with my workflow I need the order number that’s passed to be 12345 rather than #12345

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mattinventive

    (@mattinventive)

    Still looking for help if anyone is available. I was advised to come here from WooCommerce’s support ??

    Any chance you can provide some more context? How are you retrieving order numbers?

    Kind regards,

    Thread Starter mattinventive

    (@mattinventive)

    Hi!

    Royal Mail is taking the WooCommerce order number as #12345 for example. We would like to remove the # on WooCommerce’s end so only 12345 is pushed across.

    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    @mattinventive The order numbers in WooCommerce do not have # prepending to them in the database, they only have the # for a visual representation. The plugin you are using to pass/retrieve the order numbers for Royal Mail must be adding the # into the order numbers as it’s retrieving them.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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