Remove event end time not working for blocks

  • Resolved peter8nss

    (@peter8nss)


    3 weeks, 5 days ago

    On the settings: Display->Date & Time there is set of options “Remove event end time” which includes “Single Event Page”. Given the naming of the option, I would expect this to change the times displayed by the “Single Event” or “Event Date Time” blocks when used on the “Single Event” template. This does not appear to be the case. Is this another example of block themes not having been fully implemented (yet)?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter peter8nss

    (@peter8nss)

    A workaround may be to set the event’s start and end time to the same value.

    Plugin Support tristan083

    (@tristan083)

    Hi @peter8nss ,

    Thank you for reaching out and bringing this issue to our attention.

    This looks like a bug in our plugin. We already created an internal bug ticket for this, and I added your case. Thanks for all the details. I will definitely pass it along to our devs.

    I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

    If you do have other concerns or issues you need help with, please create another thread, as it helps us track different issues.

    Again, thank you for your patience. Hang in there.

    —

    Internal Bug Ticket Reference: TECTRIA-806

    —

    Plugin Support Darian

    (@d0153)

    Hi @peter8nss

    We prioritize bugs by taking into consideration the number of users impacted as well as how the bug impacts one’s ability to run an event/sell tickets. We don’t have a specific timeline as to when this issue will be resolved, but trust that our team is aware. Our team communicates updates and bug fixes in our newsletter and via our changelog. We’ll also update you through this thread once the fix is out.

    I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.