Remove Default Banner not Working.

Hi, Sorry for the inconvenience caused you. Can you please share the provided screenshots in a format other than IBB.co? Those are not working on our end. Kindly share them through another source of generating screenshots, So that we will check the issue and get back to you accordingly to fix the issue.

https://drive.google.com/file/d/152XkYgFcZHUeAbg-uq0sd5BnZjMG7HV2/view?usp=sharing

https://drive.google.com/file/d/1ql-zHYoEFB15QziSWcH2h-C3niNOG1Ha/view?usp=sharing

Remove Default Banner not Working.

Hi, Sorry for the inconvenience caused you extremely. Can you please kindly let me know, The issue persists after the recent update 2.2.17? So that we will analyze the issue and assist you in fixing the issue.

Yes the issue persists. I am using latest Version 2.2.17. even I add many urls in “Exclude Add to homescreen banner” section and all cache are cleared too many times. But it shows when someone first time visit my site. please show some light.

Thanks in advance.

• This reply was modified 1 year, 9 months ago by linkinpark92.

Hi, It’s strange. We have checked the issue on our end with the given info but we are unable to find the issue. Can you please kindly share the screenshots of your dashboard settings set up along with the URL of the site if possible? So that we will inspect the issue and assist you immediately in fixing the issue.

Hi, Kindly share the complete screenshots of your SuperpWA settings setup and URL of the site once. So that we will analyze the issue and assist you in fixing the issue. Kindly share with us, So that it will help us to debug the issue.

@linkinpark92 As we haven’t received a response, I’ll mark this as resolved due to inactivity. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!