Thanks WPyogi. I’ve never had a response from any question I have had in the theme’s forum. From what I can see, both themes by the developer are not supported.
In hindsight and to help others, I would suggest that novices to php and wordpress stick with themes that are widely used as opposed to using more obscure ones.
Also, I have seen many valid questions from people using all types of themes appear in general forums (many of which are responded to and answered by Moderators) and this seems to be an acceptable practice. Are all questions required to be posted only in their specific theme support forums?
Thanks for your assistance WPyogi.