Remove Dashboard PopUp “Get Better Insights. Grow FASTER!”

  • Resolved Drakah

    (@drakah)


    1 year, 6 months ago

    How do I remove the PopUp from showing each time we visit our Dashboard please? This has become more and more of an annoyance that keeps showing up more and more frequently. If we wanted to upgrade, we would do it on our own accord, not from a pushy popup. This just makes us want to not use it, not use it more.

    Get Better Insights. Grow FASTER!
    Grow Your Business with ExactMetrics Pro
    It’s easy to double your traffic and sales when you know exactly how people find and use your website.
    ExactMetrics Pro shows you the stats that matter, so you can boost your business growth!
    Bonus: You also get 50% off discount for being a loyal ExactMetrics Lite user.
    Upgrade to ExactMetrics Pro

        <div id="monterinsights-admin-menu-tooltip" class="exactmetrics-tooltip-arrow-top" style="top: 697.062px;">
      <div class="exactmetrics-admin-menu-tooltip-header">Get Better Insights. Grow FASTER! 
      <a href="#" class="exactmetrics-admin-menu-tooltip-close"></a></div>
      <div class="exactmetrics-admin-menu-tooltip-content">
        <strong>Grow Your Business with ExactMetrics Pro</strong>
        <p>It's easy to double your traffic and sales when you know exactly how people find and use your website.</p>
        <p>ExactMetrics Pro shows you the stats that matter, so you can boost your business growth!</p>
        <p>
        <strong>Bonus:</strong> You also get 50% off discount for being a loyal ExactMetrics Lite user.</p>
        <p>
          <a 
          target="_blank" rel="noopener" class="button button-primary">Upgrade to ExactMetrics Pro</a>
        </p>
      </div>
    </div>
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Michelle D.

    (@devmich)

    Hi @drakah,

    Thank you for reaching out and sharing your feedback with us. I’m really sorry about the frustration here.

    It’s not our intent to cause clutter with the notifications. We try to provide as much value as possible to our users by communicating the Pro version features because a lot of users aren’t aware of them and can benefit greatly.

    The notification can be dismissed and once closed, it should stay hidden for a period of time instead of appearing on every page load. If it’s appearing more frequently than expected, our team would be happy to look into the issue since that shouldn’t be happening.

    In this case, please reach out to us at https://www.exactmetrics.com/lite-support/ and we’d be happy to take a closer look at things.

    We really appreciate you for giving us a try and if you have any suggestions for the things you’d like to see in the Lite version, please let me know and I’d be happy to share your feedback with the team.

    Thank you.

    Plugin Support Michelle D.

    (@devmich)

    Hi @drakah,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like for us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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