• Resolved Mr Lucky

    (@voodoochill)


    When someone buys a virtual (downloadable product) they still have to give their address even though it is not being shipped and they pay via Paypal.

    This should not be necessary, is there a way to stop this happening?

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @voodoochill,

    I just tried this on your site and I don’t see a shipping address form, however, the billing address is still required for purchases.

    We appreciate your suggestions and are always looking for ways to improve our products and services, and input from users like you is invaluable.

    We have a website where you can submit feature requests and upvote the ones other people submitted and you like. This one has already been submitted; you can check it out?here.

    Please let us know if there’s anything else we can do to help or if you have further questions.

    Have a wonderful day!
    -OP

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