• Resolved cfm168

    (@cfm168)


    Hello,

    Recently received “Important information about Instant Payments Notification (IPN)” notice from Paypal, and asking to add 7 new IP addresses that are being used for IPN.
    ___________________________________________________________
    IPN delivery to the merchant will fail, if a merchant does not add all of the aforementioned IP addresses found on the Status Page (https://www.paypal-status.com/history/eventdetails/31029) before the cutover date, May 3, 2021.
    ___________________________________________________________

    Please advise and help how to add these new IP addresses from.

    Thanks in advance!

Viewing 1 replies (of 1 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Merchants who have implemented any Access Control List (ACL) or filters on IP addresses for the IPNs and have not whitelisted the requested set of IP addresses will see IPN failures.

    If you have done this, then you would need to add those IP addresses to the list that is allowed to communicate to your site.

    If you aren’t sure about this, you would want to talk to your host or developer. We ( WooCommerce ) don’t have any kind of access to your server whitelist or your PayPal account.

Viewing 1 replies (of 1 total)
  • The topic ‘Reminder: Important information about Instant Payments Notification (IPN)’ is closed to new replies.