Promising but ended up letting us down

  • After trialing countless booking systems, buying licenses for such, and then subsequently getting refunded when we discover they don’t fit the bill, we stumbled upon this plugin. It’s fantastic… Or so I initially thought.

    …That was until I spent several weeks battling with it ironing out countless bugs.

    The Calendar sync functionality is especially broken and only works in one direction, and overall the system proved to be massively unreliable. For example clicking on buttons to perform basic functions such as deleting appointments etc would always return errors and you would end up with redundant records of data stuck in the system which couldn’t be removed without deleting records from phpmyadmin.

    Support requests are dealt with very slowly and usually takes about 48 hours to respond, which isn’t really acceptable when you have just put a production site live and the entire thing falls apart.

    Plugin needs a lot of work to get it to a stable position. I would advise using alternatives until the devs can get this plugin to a more reliable state for use in production environments.

    • This topic was modified 3 months, 2 weeks ago by zcomputers. Reason: Plugin ended up being broken & support was very poor
Viewing 1 replies (of 1 total)
  • Plugin Author reputeinfosystems

    (@reputeinfosystems)

    Hi @zcomputers ,

    It seem you are using premium version of BookingPress. I am sorry to know that you had to suffer this way but i believe BookingPress itself can not have that many bugs as lots of websites are using it.

    So, i would suggest kindly continue communicating technical support and we are highly committed help you and fix all your issue with utmost priority.

    Thanks

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.