Related products not showing on single-product page

  • Resolved kuebk

    (@kuebk)


    1 month, 2 weeks ago

    Hi,

    After updating from 9.4.2 to 9.5.x I’ve noticed that related products are no longer shown on single product page.

    With 9.4.2 I was using <!-- wp:pattern {"slug":"woocommerce-blocks/related-products"} /--> but it no longer works in 9.5.x.

    Default single-product template shows related products in editor mode but not on webpage.

    How can I restore related products?

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello kuebk,

    Thank you for contacting WooCommerce support.

    I understand you’re experiencing an issue where related products no longer appear on the single product page after updating WooCommerce.

    To assist you better, please provide your site’s System Status Report.
    You can find it under WooCommerce > Status, then select Get system report and Copy for support.
    After that paste it into a Code block.

    Looking forward to your response. ??

    Thread Starter kuebk

    (@kuebk)

    Here you go: https://pastebin.com/uzSnifev – thanks.

    Plugin Support Moses M. (woo-hc)

    (@mosesmedh)

    Hi @kuebk,

    Thank you for sharing the report. Everything looks fine on my end. To continue troubleshooting, please create a staging or sample site from your existing site to prevent any impact on the live site. Next, deactivate all plugins except for WooCommerce and WooCommerce PayPal payment, then switch to the Storefront theme. Check if the issue persists.

    Please let me know your observations after trying this setup.

Viewing 3 replies - 1 through 3 (of 3 total)
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