• Resolved kartfury001

    (@kartfury001)


    I installed and activated your related products plugin and also configured in related products still related products section is not showing up please help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @kartfury001,

    Greetings from WebToffee Support.

    Thank you for reaching out to us regarding the issue you have experienced.

    To assist you better, could you please provide the following information:

    1. Screenshot of the plugin main settings page: This will give us insight into your current configuration and help identify any potential issues.
    2. WooCommerce System Status report: You can access this report in WooCommerce by navigating to WooCommerce -> Status -> Get system status report. This will provide details about your site environment.

    Once we have this information, we’ll be in a better position to diagnose and address the issue you’re experiencing.

    Additionally, to rule out any possible theme conflict, please follow the troubleshooting steps illustrated in the following article: Test for theme conflicts in related products for WooCommerce.

    Thank you for your cooperation. We look forward to assisting you further.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?@kartfury001 ,

    We haven’t heard back from you for a while. As this thread has been inactive for some time, we are marking it as resolved.

    If you require any further assistance, please reach out to us using a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Related products not showing at all’ is closed to new replies.