Hi @kartfury001,
Greetings from WebToffee Support.
Thank you for reaching out to us regarding the issue you have experienced.
To assist you better, could you please provide the following information:
- Screenshot of the plugin main settings page: This will give us insight into your current configuration and help identify any potential issues.
- WooCommerce System Status report: You can access this report in WooCommerce by navigating to WooCommerce -> Status -> Get system status report. This will provide details about your site environment.
Once we have this information, we’ll be in a better position to diagnose and address the issue you’re experiencing.
Additionally, to rule out any possible theme conflict, please follow the troubleshooting steps illustrated in the following article: Test for theme conflicts in related products for WooCommerce.
Thank you for your cooperation. We look forward to assisting you further.