• Resolved bills1982

    (@bills1982)


    Hi, this seems to be a relatively new issue, but I cannot pinpoint when it started happening, I just do not remember seeing it on our product pages until now. We are running the latest WordPress and WooCommerce versions.

    On our single product pages, if the product’s short description is not as long or longer than the product picture then the “Related Products” heading is being placed directly below the short description to the right of the picture, whereas the Related Products listings themselves show in the proper position below the product.

    You can see this happening on this page: https://rascofr.com/product/fr-welding-umbrella/

    And you can see an example of what happens with a longer Product description where the heading is properly placed: https://rascofr.com/product/bib-overalls-2/

    I have played a little bit with the template code unsuccessfully. We have not customized the WooCommerce templates. Does anyone have any suggestions for a fix?
    Thank you,
    Bill

    • This topic was modified 6 years, 5 months ago by bills1982. Reason: added that we have not customized templates

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Kristina

    (@kristinaplauche)

    Automattic Happiness Engineer

    Hi there!

    the “Related Products” heading is being placed directly below the short description to the right of the picture,

    I don’t see this problem. Do you see this in all browsers and screen sizes? I’m using Chrome on a desktop and the Related Products title shows up in the same place on both images. As you can see in these screenshots:

    Related products title for umbrella image: umbrella related products
    Link to image: https://cld.wthms.co/ucxurL

    Related products title for bib-overalls: bib overalls
    Link to image: https://cld.wthms.co/Dnakj9

    Do you see something different? Can you send screenshots of what you see? This free site will let you send a screenshot by copying and pasting a link to the screenshot: https://snag.gy/

    Thread Starter bills1982

    (@bills1982)

    Hi,
    Thank you for your response. I had to make this adjustment by putting in enough empty paragraphs to bring it down, which is not a solution that can be rolled across all products. If you inspect the code, you will see them.

    Here is another product experiencing the issue which I will not put the empty paragraphs into:
    https://rascofr.com/product/fr-welding-aprons/

    To answer your question though, I am using the latest version of Chrome.

    Thanks, again.
    -Bill

    • This reply was modified 6 years, 5 months ago by bills1982.
    Thread Starter bills1982

    (@bills1982)

    Here is the screenshot:
    https://snag.gy/eEfum3.jpg

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi @bills1982,

    It appears the theme itself is missing a lot of styling for that section, so maybe contact the developers of the theme to work that issue out. For a temporary fix I was able to add something like this to fix it.


    Link to image: https://cld.wthms.co/jZA7nQ

    A little display: block; & float: left; seems to help in my very limited testing.

    Thread Starter bills1982

    (@bills1982)

    Thanks, @ryanr14!
    This was a site I inherited and the theme appears to be abandoned, so probably not much help contacting the developers.

    I had success in adding the display: block; float: left; to the sitewide Custom CSS for the related.products element. I knew it would be some combination, but could not find it when playing with it earlier today.

    This will take us slightly off the original topic, but I am also seeing the products that have swatches showing the swatch boxes vertically in the Related Products, rather than side by side horizontal. Any ideas there? Screenshot: https://snag.gy/6k75r8.jpg

    Thanks, again!
    -Bill

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi Bill,

    Glad that has helped for now! It does look like the theme is still being worked on, I at least found their site here. https://goodlayers.ticksy.com/

    For the swatches here is what I found worked.

    a.wcvaswatchinput {
        float: left;
    }

    Hopefully that is helpful as well.

    Thread Starter bills1982

    (@bills1982)

    Thanks, @ryanr14!
    Worked like a charm.

    I appreciate the help!

Viewing 7 replies - 1 through 7 (of 7 total)
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