Related Posts Thumbnail Broken

  • Resolved mauwiks

    (@its7376)


    2 years, 1 month ago

    Hello, I activated the related posts module for my posts and the thumbnails are broken and I see the images of thumbnail are hosted in jetpack cdn https://prnt.sc/E-ytRyg6_aiR (Screenshot)

    I already deactivated the jetpack cdn for images and others way back as I am using ezoic cdn already. Can you help me fix this issue with the related posts thumbnails please?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @its7376

    The Related Posts module relies on the Site Accelerator (Or Jetpack CDN) to resize photo thumbnails on the fly even if the Site Accelerator is deactivated.

    It seems like those images are being blocked by your server somewhere, so you may need to allowlist i0.wpcom, i1.wp.com, i2.wp.com so that those images can be displayed.

    Thread Starter mauwiks

    (@its7376)

    Hello, I do not want to use accelerator feature. Why is the images still being served through the jetpack cdn? How do we flash or clear the cache?

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    I checked your above-mentioned post, and the images there are not getting served via our CDN. Are you having issues with any other posts or images? Or could you please check if the issue has been resolved on your side as well?

    Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @its7376

    Also, as I noted the Jetpack Related Posts module uses the Site Accelerator even if that CDN turned off. If you don’t want Site Accelerator at all on your site, you would need to use a different related posts plugin. If you have any Jetpack Tiled Galleries on your site, those also use Site Accelerator, even if it is not active.

Viewing 4 replies - 1 through 4 (of 4 total)
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