Related Posts images broken

  • Hello there,

    I am using the OceanWP theme in my website. Recently I noticed that at the Related Posts widget shown on single post pages, the images are no longer visible. When inspecting the element with dev tools it becomes evident that the src attribute for the <img> tag is missing, as in this mock snippet:

    <article class=”related-post …” …>
    <figure…>
    <a href=””> // link is ok
    <img src alt=”..” …> // src doesn’t have a value
    </a>
    </figure>
    …
    </article>

    It may have started after I recently installed the W3 Total Cache plugin and enabled lazy loading images, but since than I have disabled this option and deleted the plugin.

    Any idea how to restore the images?

    Many thanks,

    Michal TS

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Shahin

    (@skalanter)

    Hello @noriktal,

    Thank you for reaching out,

    It seems the external links aren’t available in the tag: https://postimg.cc/nsSSGJjd.

    I’ve checked the issue on my end without external images and saw no issue. Also, we have not received any similar reports so far.

    For troubleshooting, please do the following steps and let us know the results:

    0. Enable the primary theme(if you are using a child theme).
    1. Head over to WP Dashboard > Plugins.
    2. Deactivate all plugins.
    3. Then, first, activate Ocean Extra plugin.
    4. Check your issue.
    5. Then, activate your plugins one by one
    6. After activation of any plugins, check your issue

    Note 1: You can try troubleshooting on the staging website/or on a fresh installation and ensure that you are using the latest version of the theme and plugins(before updating, please get a full backup from your website).

    Note 2: If you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, remember to click on the regenerate all assets file and data in Elementor > Tools(if you have Elementor).

    If a plugin/service caused this problem, it is better to contact the author of that plugin/service Maybe they have a solution that we are not aware of.

    I hope it helps.
    Best Regards

Viewing 1 replies (of 1 total)
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