Rejecting Limitations

  • Resolved fde68

    (@fde68)


    7 years, 5 months ago

    Hallo, i dont use this Plugin now, but i plan to do!
    But i have a question – pre-selling, for what i cannot find infos in the documentation.

    A customer can reject a Ticket/Booking – this means, he can cancel it whenever he want – also one minute before the event starts. Right?

    Is it possible, to limit the rejection to e.g. one day or x hours before the event starts?

    Next question – what is about a witing list?
    E.g. i have 20 Seats – i know, overbooking is possible – but if 21 had booked, an no one canceled – what about with the twentyfirst? Does a overbooked user gets a different Message tahn the others? And – if someone canceld does he get a message, that now he is inside the event … or what would be a solution?
    Or how to manage this automatically.

    Thanks a lot
    Best regards
    FDE

    Thanks for help.
    Best regards
    FDE

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Yes, each event – and each ticket – can be set with a booking cut-off date an time.

    Sorry, there’s no support for a waiting list at the moment.

    If you like, you can test drive the plugin here.
    https://trywpem.com/

    Thread Starter fde68

    (@fde68)

    Thanks, i dont want to install it … first i have these important questions, before i buy.

    For understanding the booking cut off: I have read in the documentation, that i can cut off selling tickets a time before the event starts – e.g. 6 hours. Nobody can byu a ticket in the last 6 hours befor event starts.

    But if a ticket buyer – not all tickets are paid directly – wants to give the ticket back, wants to cancel, he should not make it one minute before the event starts – is it possible to set up, that a user can cancel it e.g. at least one day, or 24hours or like that, before.
    Like hotel booking – until 24h you can cancel without paying, cancel 24h hours or less before, you have to pay the fee. hop you can understand, what i mean.

    Is there your plan in the near future to handle waiting list?

    Or how is the function “overbooking” – what happened mith those customers, if no other will cancel – e.g. i have 20 seats, overbooked 1 = 21 …

    thanks alot.
    Best regards

    There’s currently no cancellation feature along the lines that you’ve described.

    As far as I know, waiting lists aren’t a planned feature.

    The link I gave allows you to try the plugin without needing to install anything.

Viewing 3 replies - 1 through 3 (of 3 total)
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