• Hi,

    Our latest Regulatory release is not displaying on IE and Edge browsers.

    Could you please help me identify why.

    Justin

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author cyclonecode

    (@cyclonecode)

    Hello Justin

    Would be great if you could take a copy of your current configuration in JSON format (this can be found at the bottom of the configuration page) and email me. Also, if you are using any shortcodes with custom attributes I would need to see those as well.
    The reason that I will need this information is because I need to see how the actual feed looks and compare it with the output displayed in the block.
    Is this something that only happens on IE and Edge or is it consistent regarding browser?

    My email address is [email protected]

    Regards,
    Krister

    Thread Starter justinmota111

    (@justinmota111)

    Hi Krister,

    It is only with IE and Edge. The next day it appeared, but it usually takes a whole day, which is kind of strange.

    Here’s the shortcode: [cision-block source_uid=EC4A9B5B3CB54C1F82B563C662D4278D]

    Here’s JSON:

    {
    “count”: 100,
    “source_uid”: “0D66C27C153C414491983F011B27D80A”,
    “tags”: “”,
    “categories”: “”,
    “start_date”: “”,
    “end_date”: “”,
    “image_style”: “”,
    “use_https”: false,
    “date_format”: “d-m-y”,
    “language”: “”,
    “readmore”: “Read more”,
    “items_per_page”: 0,
    “cache_expire”: “0”,
    “types”: [
    “KMK”,
    “RDV”,
    “PRM”,
    “RPT”,
    “INB”,
    “NBR”
    ],
    “version”: “2.0.0”,
    “view_mode”: 2,
    “internal_links”: false,
    “base_slug”: “cision”
    }

    Plugin Author cyclonecode

    (@cyclonecode)

    Hello again Justin

    I will look into this as soon as I come home from work =) It might take a little while thought, because I will need to setup some kind of virtual environment since I am using osx.

    Did this get solved?

    I’m new to Cision Block and need to be able to show Regulatory Releases as well. In the settings section I only see:

    Annual Financial Statement
    Annual Report
    Company Announcement
    Interim Report
    Invitation
    Newsletter

    I even tried typing in “regulatory” in the “Categories” field, but it didn’t work.

    Plugin Author cyclonecode

    (@cyclonecode)

    @ricsam There is a “Display mode” field where you can select “Regulatory” in order to show only regulatory press releases. The same can also be done using view_mode=2 in the shortcode.

    Hope this helps.

    Regards,
    Krister

Viewing 5 replies - 1 through 5 (of 5 total)
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