Regular support

  • Is there any place I can get regular support with this theme? It isn’t even clear how much it costs if I want to upgrade. The default menu covers all the content, even when it is in the secondary location. I can’t embed my square marketplace menu into one of my pages. There’s no place to add plugins. I’ve used other free themes and was able to use plugins and embed. Is it just not working right? Or is it just not updated regularly? Please help. I want to transfer a domain name over, but not until I’m sure this is a really usable theme.

    https://birthvillageclass.wordpress.com

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  • Moderator Kathryn Presner

    (@zoonini)

    Hi strongmama – looks like your site is running over on WordPress.com and is now running Sela. You can get help in the WordPress.com forums here:

    https://en.forums.wordpress.com/forum/themes

    Other support options are here:

    https://en.support.wordpress.com/contact/

    It isn’t even clear how much it costs if I want to upgrade.

    WordPress.com plans are outlined here:

    https://store.wordpress.com/

    There’s no place to add plugins. I’ve used other free themes and was able to use plugins and embed

    If you’d like to add plugins you’ll need to set up a self-hosted site running on your own hosting. Looks like perhaps you set up a WordPress.com site when you meant to set up a self-hosted site.

    You can learn about the differences between self-hosted and WordPress.com sites here:

    https://en.support.wordpress.com/com-vs-org/

    The forums where you’re posting now are for folks running WordPress on their own hosting, so if you do set up a self-hosted site running Edin, let me know the URL and I’ll be glad to help here.

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