Registred users cant enroll

  • Resolved pirilumpo123

    (@pirilumpo123)


    4 years, 11 months ago

    Hello there,

    I am using the tutor plugin, and after the last uptade to 1.4.6, the users have already logged in cant enroll in the course if this course is paid.

    I tested several times, and I reached in a conclusion:

    1. If you put in the configuration of the course as Paid, the users cant enroll if the course is programming with the last version of the Woocommerce;
    2. If you put in the configuration of the course as Paid, the users cant enroll even the product is 0 bucks;
    3. If you put in the configuration of the course as Free, the users can enroll.
    4. Even with the error happening, the users who paid with Woocommerce is being registred as a Students in the plugin, but the plugin is not get in the acess for the course them tried to enroll.

    So after that tests, I ve reached in a conclusion: The plugin (Tutor) isnt connecting the new course s users if the option Woocommerce is activated.

Viewing 16 replies (of 16 total)
  • Plugin Support Ashfiqur Rahman Anim

    (@anim07)

    Hello @complianceprn

    To make the order autocomplete after payment make sure that you have checked all of these options https://prntscr.com/vanv9u . This is selected when you are setting price for a course. In the add new product option where you set the price. Please check all these three option of virtual, downloadable and for tutor. It makes the order autocomplete after a user purchases.

    Thank you
    Have a blessed weekend

Viewing 16 replies (of 16 total)
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