• Resolved lookwhoo

    (@lookwhoo)


    For some reason, when someone registers via RCP and creates their password at registration, once they log out and try to sign back in again for the first time after signing up, WordPress does not recognize the password! It’s not being set or something at registration.

    The user is forced to reset their password. What is causing this? It’s happening with each new registration.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ramilbatoy

    (@ramilbatoy)

    Hi @lookwhoo

    I have tried replicating this issue on my dev site but could not do so. The registration works as it should. That said, I suggest running a plugin/theme conflict test on your website. Try to deactivate your plugins one by one until you find out which one is causing the conflict.
    And try to switch to a default WordPress theme to see if this helps. If you have a cashing plugin installed, please try to deactivate it and see it that resolved the issue.
    See:?https://restrictcontentpro.com/knowledgebase/testing-for-conflicts-with-themes-and-other-plugins/

    Please let me know how it goes.

    Thread Starter lookwhoo

    (@lookwhoo)

    Thanks for the quick reply. Yeah, it must be a conflict. I have another site running almost the same setup and config and that one is working after I tested it. It’s something on this other particular site causing it.

    I’ll look into conflicts and go from there. Appreciate your help.

    Plugin Support ramilbatoy

    (@ramilbatoy)

    Hi @lookwhoo

    Thank you.

    We’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help

Viewing 3 replies - 1 through 3 (of 3 total)
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