Registration not creating new users

Are you moderating registration with the plugin (i.e. users must be approved)? If so, a new user would need to be approved by an admin before the account would be able to log in or reset their password.

No. The app worked well for about 6 weeks.

Any clue? Thx

If I reinstall this plugin, will existing users loose their existing access? Thanks!

No, removing and reinstalling will not affect user accounts as far as access is concerned. However, if you have custom fields, if you delete the plugin through the WP Plugin screen, you’ll need to recreate those fields using the same meta keys as previously if you want the existing data to match up with what users currently have (this is only for custom fields).

How can I resolve the issue regarding the plugin not creating new users? Thanks!!

Are you using a cache plugin? or possibly a server-side cache known as “Varnish” (check with your hosting to find out)?

I’m not using cache.
Go daddy doesn’t use Varnish.

Any other idea??

I’m using:
Theme: Divi – Elegant theme
Plugins: team booking, really simple Captcha, really simple SSL, and social media links.

The website was working fine for 6 weeks and it suddenly stops registering new users.

The website was working fine for 6 weeks and it suddenly stops registering new users.

What changes were implemented at that time?

It’s important to point out that the plugin uses WP’s wp_insert_user() function to create a new user. Because that’s a core function of WordPress, it’s pretty robust and unlikely to fail. Where can I see your registration form?

Nothing! Once the website was launched nothing was added.

Here the different forms: https://www.yogatastic4kids.ca/register/

Thanks for your help!

It appears to be working fine – I just registered a user (username: “user”) and was able to log in with that account.

My recommendation though would be to not try to jam every single form onto a single page. When the registration form is submitted and generates an error (username or email taken, captcha didn’t validate, etc), the way you have it that message display is hidden because the javascript for the forms appears in the closed state. It might be possible with some customization to your js to determine if the form was in an error state and then make sure it was displayed as open, but would be easier to just create a specific registration page.

Thank you very much!!